Online gaming call center services
Provide the support online gamers need to stay engaged while having fun.
Top-tier customer service for onling game companies
Novasors serves as a vital support system for online gamers by offering prompt and effective assistance across various aspects of their gaming experience. Technical support is a key facet, addressing issues like troubleshooting, connectivity problems, and ensuring seamless gameplay. Additionally, customer service plays a crucial role in handling inquiries, resolving complaints, and assisting with billing and payment matters. This not only contributes to a positive gaming experience but also fosters a strong connection between gaming companies and their user base.
Beyond technical matters, Novasors aids in building a thriving gaming community. It manages moderation and conflict resolution, ensuring a healthy online environment. By disseminating information about game updates, patches, and upcoming features, our trusted support team keeps gamers well-informed. Moreover, through educational support, it assists players in understanding game mechanics and controls, catering to both new and experienced users. In essence, we serve as the bridge that enhances user satisfaction, resolves issues promptly, and contributes to the overall positive atmosphere within the gaming community.
Troubleshooting & connection issues support
Game updates and patch information support
Guidance and tutorials
Our Simple Onboarding Process
Novasors is committed to being an extension of your business. That means we respect your time and work tirelessly to provide superior customer service while you focus on the essential tasks related to your business. Getting started with Novasors is simple:
We'll chat
Determine your needs
Create a plan
That's it!
1
We'll chat
Schedule a no-obligation 15 minute meeting over Zoom at your convenience, and we'll provide a clear overview of our services.
2
Determine your needs
Upon meeting with Novasors, we will learn about your unique needs so we can develop the best strategy for you to achieve your customer service goals. No two businesses are identical, and we are committed to understanding yours.
3
Create a plan
Using the aforementioned details, we will develop a custom plan that fits into your budget. With a 47,000 square foot contact center based in Lenexa, Kansas, and near-shore/off-shore satellite locations, we've got a solution for virtually every budget!
4
That's it!
We'll get to work providing industry-leading customer service utilizing best practices tailored to improving your bottom line. You will be able to keep track of progress with in-depth reporting and proven, measurable results.
Ready to discuss how Novasors can handle your customer service?
We would love to discuss the ways in which Novasors can become an extension of your automotive dealership to offer the best customer service solutions. Schedule a meeting today to get started!