Insurance call center services
Novasors is committed to helping you sell the right insurance product to each customer by using industry best practices developed over decades.
Partner with a call center that knows insurance
When it comes to insurance, consumers have plenty of options these days. The problem is, most companies fail to market the products effectively in order to close sales and gain policyholders for life. Our insurance call center is comprised of a domestic staff based in Kansas so you can rest assured your clients will receive the best service.
We offer unparalleled levels of customer service based on our rigorous training programs and performance incentives. We understand it isn’t just about gaining leads, it is about building relationships based on trust. Our full array of licensed and non-licensed agent outsourcing services will provide the best services for each and every prospective policyholder. We can help acquire new customers, build deeper relationships with current policyholders through strategic cross-selling or up-selling methods or work hard to retain and win over hesitant clients.
From calls dealing with claims or policy payment issues, our strategic approach is what you need to achieve rapid call resolution and maintain a positive image. We strive to offer greater results in less time than the competition to offer the ultimate value and cost savings.
Our Simple Onboarding Process
Novasors is committed to being an extension of your business. That means we respect your time and work tirelessly to provide superior customer service while you focus on the essential tasks related to your business. Getting started with Novasors is simple:
We'll chat
Determine your needs
Create a plan
That's it!
1
We'll chat
Schedule a no-obligation 15 minute meeting over Zoom at your convenience, and we'll provide a clear overview of our services.
2
Determine your needs
Upon meeting with Novasors, we will learn about your unique needs so we can develop the best strategy for you to achieve your customer service goals. No two businesses are identical, and we are committed to understanding yours.
3
Create a plan
Using the aforementioned details, we will develop a custom plan that fits into your budget. With a 47,000 square foot contact center based in Lenexa, Kansas, and near-shore/off-shore satellite locations, we've got a solution for virtually every budget!
4
That's it!
We'll get to work providing industry-leading customer service utilizing best practices tailored to improving your bottom line. You will be able to keep track of progress with in-depth reporting and proven, measurable results.
Ready to discuss how Novasors can handle your customer service?
We would love to discuss the ways in which Novasors can become an extension of your automotive dealership to offer the best customer service solutions. Schedule a meeting today to get started!